Case Study: Distinction Doors achieves data-driven forecasting and scalable growth with Epicor ERP

Distinction Doors puts Epicor ERP at the heart of its plans for growth

Distinction Doors, based in Barnsley, UK, is the country's largest distributor of insulated composite doors, operating an 86,000 sq. ft. facility and selling some 7,500–8,000 doors weekly to trade and social housing customers. As the business expanded it struggled with heavy customisations, manual order entry and spreadsheet-based planning — prompting a need to re‑engage users, improve capacity planning and prepare systems for further growth.

The company upgraded and streamlined its Epicor ERP, integrating its online portal, automating invoicing and adding barcoding/scanning to replace manual processes. The changes freed staff from repetitive data entry, improved forecasting and capacity planning with fact-based reporting, and gave Distinction Doors a scalable platform to support continued growth.

Distinction Doors

Gareth Williams

IT and Operations Director