Case Study: Dewald & Lengle Hardware achieves $200,000 inventory reduction and preserves profit with Epicor Business Accelerator (Epicor)

Dewald & Lengle Hardware - Customer Case Study

Dewald & Lengle Hardware, a Do it Best‑affiliated hardware store in Friedensburg, Pennsylvania, was struggling with excess inventory, slow‑selling SKUs, and underused Eagle (Epicor) system capabilities. Management believed they weren’t leveraging their system fully and needed hands‑on guidance to tighten buying, inventory control, and point‑of‑sale security.

An Epicor Business Accelerator consultant provided on‑site training and setup—implementing RPA reports, order‑point calculations, vendor SKU entry, X‑item management, and POS security—which led to more accurate, smaller weekly orders, faster ordering processes, and better in‑stock levels. Results included a $200,000 reduction in inventory and minimal profit impact despite a $300,000 drop in sales (profit down only $3,000).

Dewald and Lengle Hardware

Jeff Dewald

Vice President, Dewald & Lengle Hardware