Case Study: Detroit Band Saw Works achieves doubled sales and streamlined order fulfillment with Epicor Prophet 21

Detroit Band - Customer Case Study

Detroit Band Saw Works, a Livonia, Michigan-based custom band saw distributor and manufacturer with seven employees, faced inefficiencies from manual inventory tracking and single-user accounting (Sage Peachtree) that left critical back-office knowledge concentrated in one person and risked disruption if that employee were unavailable.

By implementing Epicor Prophet 21 and cross-training staff, the company moved to a true multi-user environment with powerful reporting and faster order processing. The result: dramatically reduced time spent on fulfillment and analysis, doubled annual sales from $1.1M to $2.23M with only one additional hire, and capacity to grow roughly another 40% before adding more staff.

Detroit Band

Joe Goudeseune

Owner, Detroit Band Saw Works