Case Study: Dartmouth Building Supply achieves 10%+ year-over-year growth and real-time business intelligence with Epicor BisTrack

DBS Harnesses Business Intelligence to Free Resources and Drive Significant YoY Growth

Dartmouth Building Supply (DBS) is a family‑owned building materials dealer in Dartmouth, Massachusetts that grew into one of the region’s largest independents. As the business expanded, its proprietary ERP could not scale or provide timely, actionable business intelligence, leaving managers mired in tactical tasks and creating inefficiencies in inventory, warehouse training, and accounts payable.

DBS adopted Epicor BisTrack as a cloud SaaS solution and added Epicor WMS and AP automation to modernize processes, improve inventory accuracy, and deliver real‑time BI. The implementation freed resources, reduced AP staffing, accelerated onboarding, supported at least 10% year‑over‑year growth, and enabled new initiatives such as a customer web store.

Dartmouth Building Supply

Jason Delgado

Executive Vice President