Case Study: Conwell Enterprises achieves higher margins, improved inventory turns, and reduced stockouts with Epicor

Conwell Enterprises - Customer Case Study

Conwell Enterprises is a family‑owned hardware and building‑materials store in Provincetown, MA, with multiple profit centers and a highly seasonal customer base. The business struggled to manage operations remotely, make informed purchasing decisions at buying shows, perform timely price changes to protect margin, and maintain appropriate inventory levels—issues that led to frequent stockouts and constrained turns.

By implementing Epicor Eagle with Mobile Manager, Pricing Planner, Inventory Planner and Performance Manager, Conwell gained 24/7 smartphone access to sales, inventory and customer data, faster pricing updates with what‑if analysis, and more accurate order‑point recommendations. The result: fewer stockouts, inventory turns up at least one point, better buying decisions while away from the store, and an estimated $65,000 increase in margin in the first year from pricing improvements.

Conwell Enterprises

Jeff Rogers

President