Epicor
780 Case Studies
A Epicor Case Study
Columbus Builders Supply is a family-owned building materials supplier founded in 1907, headquartered in Granger, Indiana, with three locations, 35 employees and about $10M in annual sales (80% contractor, 20% retail). After a decade on Epicor Version 2, the company sought greater efficiency, lower support costs and improved inventory visibility to maintain strong customer service while doing more with fewer people.
In May 2009 Columbus migrated to Epicor Eagle with a seamless data conversion and quick staff training, gaining real-time inventory visibility and actionable Business Advisor reports. The move increased margin by 1%, halved statement-processing time, saved nearly $15,000 annually on forms plus another ~$15,000 by eliminating a phone line, reduced support costs, and enabled the company to operate more efficiently with fewer staff while improving customer service.
Chris Herold
President, Columbus Builders Supply