Case Study: Christian Berner achieves seamless upgrades and accelerated growth with Epicor iScala

Christian Berner Upgrades Productivity With Epicor iScala

Christian Berner TechTrade is a Nordic supplier of technical equipment, components and materials that has grown more than 60% over the past decade and now operates nine sales offices across Sweden, Finland, Norway and Denmark. Facing intense competition and rising customer demand from industries with high capacity utilisation, the company needed to keep innovating its IT platform to improve customer service, speed up staff productivity and adopt new technology without business downtime.

Christian Berner upgraded from Epicor iScala 3.0 to iScala 3.1, using Epicor Service Connect and EpicCare with a structured test environment to ensure a seamless transition. The upgrade required no core rewrites or downtime, kept integrations intact, and delivered better sales visibility (used as a CRM), an intuitive UI that speeds onboarding, and regional payment support—resulting in improved customer service, faster productivity and a solution that is already paying for itself.

Christian Berner

Weimer Andersson

CIO