Case Study: Chinook Lumber streamlines operations and boosts profitability with Epicor BisTrack

Chinook Lumber - Customer Case Study

Chinook Lumber, a lumber and building materials supplier, wanted to streamline business activities and introduce cost-saving programs more effectively. Using Epicor BisTrack, the company redesigned its processes and leveraged workflows, dashboards, analytics, and web access to better support contractors and improve customer service.

Epicor BisTrack helped Chinook Lumber cut paper flow, improve visibility into workloads, and reduce purchasing staff needs by 33% for the same volume of purchases. The vendor also enabled a VMI program that took about $0.5 million of inventory off the books and added 1 percentage point of margin, while online account access improved contractor service and better fill rates.

Chinook Lumber

Joost Douwes

Vice President and General Manager, Chinook Lumber