Case Study: Birmingham Fastener achieves 32% higher revenue per employee and 75% faster purchase order receipts with Epicor Prophet 21

Changing Company Culture With Epicor Prophet 21

Birmingham Fastener, Inc., a Birmingham, AL–based manufacturer and distributor of industrial fasteners, faced growing pains as its legacy FasPac system left each branch in its own silo. Poor visibility, fragmented inventory, slow warehouse picking and batch-and-queue processes made it increasingly difficult to meet customer demand and hindered productivity across the organization.

In 2012 the company implemented Epicor Prophet 21 to unify operations and improve user experience. The system resolved inventory fragmentation and unlocked actionable visibility across branches, driving a 32% increase in revenue per employee, roughly a 75% reduction in purchase-order receipt time, and much faster generation of order certification packets — while enabling better, data-driven decisions and a culture shift toward streamlined processes.

Birmingham Fastener

Andrew Podner

Chief Operating Officer