Case Study: Annandale Millwork and Allied Systems achieves centralized manufacturing and real-time order management with Epicor BisTrack

Centralized manufacturing and order management system improved operations at Annandale Millwork

Annandale Millwork and Allied Systems, a Winchester, VA manufacturer and distributor of doors, windows, trim and structural components that primarily serves contractors, struggled with disconnected software, manual workarounds and slow interdepartmental communication. The company needed a single, flexible system to manage millwork and component manufacturing, point-of-sale, and complex installed sales contracts.

They implemented Epicor BisTrack (including BisTrack Mobile Delivery) to centralize manufacturing and order management on one database and to provide tailored views for different users. The result was real-time stock and job visibility, improved contract invoicing and margin analysis, more accurate job costing, faster response times, reduced redundant data entry, streamlined field deliveries with tablet capture, and better collaboration across teams — positioning the company for continued growth.

Annandale Millwork and Allied Systems

Jennifer Leonard

CFO