Case Study: DeeTag Ltd. achieves 78% sales growth and major warehouse efficiency gains with Epicor Prophet 21

Canada-based fluid power distributor improves efficiency of warehouse operations with Epicor Prophet 21

DeeTag Ltd., a London, Ontario–based distributor of hydraulic and pneumatic equipment, needed to boost warehouse efficiency and accuracy to keep its promise of delivering “the right product, on time, every time” as it expanded into the U.S. With about 49 employees, the company faced challenges around order picking, stock transfers, training new staff, and automating repetitive production tasks.

DeeTag implemented Epicor Prophet 21 with Wireless Warehouse Management, adding features such as automated hose-cutting orders, demand forecasting, auto-generated inter-branch transfers, better pick sequencing, EDI, and an Epicor Learning Management system. The solution drove strong results: a 78% increase in sales with only an 18% staff increase over two years, a 40% drop in merchandise returns in the first year, roughly $15,000 saved annually in training, and noticeably improved inventory control and production efficiency.

DeeTag Ltd.

Dean Gordon

President