Case Study: Pete's Hardware Company achieves streamlined operations and better inventory control with Epicor Eagle

California-Based Hardware Retailer Streamlines Operations With Epicor Solutions

Pete’s Hardware Company is a fourth‑generation, family‑run hardware and home center in Castro Valley, CA, operating a single 9,000 sq ft location since 1926 with 42 employees and an Ace Hardware affiliation. As the business grew, manual, paper‑based processes and disjointed POS and receivables systems left them with poor inventory visibility, time‑consuming purchasing/receiving, and fragmented account management.

Pete’s implemented the Epicor Eagle suite (AP/AR/GL, Mobile RF, Purchasing & Receiving, Dynamic Promotions, and In‑Store Gift Card) to automate inventory scanning, streamline purchasing and receivables, and centralize financials. The result was more accurate inventory and ordering, faster purchasing/receiving and reporting, organized account workflows, a reusable branded gift‑card program, and improved competitiveness and revenue accuracy.

Pete’s Hardware Company

Linda Roark

Owner