Case Study: BV Dairy achieves faster, more efficient growth with Epicor Kinetic and Epicor ECM

BV Dairy Unleashes Growth with Epicor Kinetic and Epicor ECM

BV Dairy, a family dairy business in England’s West Country, was looking to sustain annual growth of at least 10% while improving efficiency across expanding operations. Already using Epicor Kinetic for financial processes, the company needed to extend the system to better handle content management, invoice processing, traceability, and delivery note administration.

Epicor implemented Epicor ECM alongside Epicor Kinetic to automate workflows and centralize documents and data. The results were immediate: staff in accounts gained time for higher-value work, delivery note processing was cut by around 10 hours per week, and invoice approvals became faster and more accurate. BV Dairy also reported stronger traceability, efficiency, and flexibility, with one three-step Epicor process reduced to a single button.

BV Dairy

Mark Damen

ERP Systems Manager