Case Study: Links Unlimited achieves scalable growth and 150% higher inventory turns with Epicor Prophet 21

Building a Foundation for Growth With Prophet 21

Links Unlimited, a Cincinnati-based wholesale supplier serving corporate incentive, loyalty, gift-giving and promotional markets, needed an ERP that could scale from small to very large shipping volumes and support EDI, reporting, and better inventory forecasting. Faced with seasonal spikes (typically ~1,000 orders/day, up to ~20,000 on peak days) and limitations of their previous low-cost system, the company sought a reliable core system to centralize operations and growth.

They implemented Epicor Prophet 21, leveraging its API and developer tools to automate order intake, handle EDI, and streamline workflows. The result: faster shipping and turnaround, the ability to accept large one-time and EDI-driven contracts, 150% faster annual inventory turns, and a 30% reduction in order-entry headcount.

Links Unlimited

Brian Schank

CTO