Case Study: Bruichladdich achieves faster exports and automated HMRC reporting with Epicor Tropos ERP

Bruichladdich - Customer Case Study

Bruichladdich is a privately owned artisanal single‑malt distillery on the Isle of Islay growing 10–15% annually and producing over 100 products. Rapid growth exposed weaknesses in production visibility and stock control: core processes were handled with spreadsheets, stock reconciliation was difficult, and the company faced increasing HMRC reporting pressure.

Bruichladdich implemented Epicor Tropos ERP with the Whisky Workbench (and linked export/document tools), giving end‑to‑end, real‑time control of orders, casks, bottling and despatch. The result: accurate, live inventory visibility, export lead times cut by over a week, HMRC reporting reduced from days to a single click, eliminated peak overtime and administrative headcount growth, and smoother, faster audits.

Bruichladdich

Simon Coughlin

Operations Director, Bruichladdich