Case Study: Bertucci's Corporation achieves centralized financial and operational visibility with Epicor

Bertucci’s Corporation - Customer Case Study

Bertucci’s Corporation, a Northborough, Massachusetts–based casual dining chain with 89 restaurants, faced a challenge centralizing and analyzing financial and operational data from its geographically dispersed locations—its legacy Great Plains system couldn’t deliver timely, accurate information for corporate analysis and internal control.

Bertucci’s implemented Epicor for Hospitality with Import Manager, integrating nightly Micros POS feeds, payroll and back-office data into a centralized data warehouse and Epicor system. The solution provided flexible, company-wide reporting and audit validation of sales and payments, giving managers timely access to sales, discounts, labor and menu-mix metrics, improving forecasting, controls (including corporate headcount) and overall efficiency and cost savings.

Bertucci's Corporation

James D. Lux

Vice President of IT, Bertucci's Corporation