Case Study: Baro Hardware, Inc. achieves 33% payroll reduction and faster customer response with Epicor Eagle (Epicor)

Baro Hardware, Inc. Quickly Responds to Customer Requests and Reduces Payroll Expenses by 33%

Baro Hardware, Inc., a family‑owned commercial hardware distributor in Miami with two locations, struggled with manual back‑office processes — handwritten invoices, QuickBooks and Excel workflows — that consumed staff time, made inventory management difficult, and caused lost revenue from out‑of‑date pricing.

By implementing Epicor Eagle, Baro automated invoicing and inventory tracking, cutting payroll expenses by 33% (reducing AP/AR staffing from three to two), delivering near‑instant customer reports, and enabling accurate, up‑to‑date pricing for raw materials — improving productivity, saving time, and strengthening customer service.

Baro Hardware, Inc.

Terry Baro

General Manager