Case Study: Crescent Crown Distributing achieves faster AP processing and major cost savings with Epicor DocStar

Award-Winning Distributor Leads to Resource-Optimized Growth and Savings with Automated AP Workflows

Crescent Crown Distributing, one of the largest beverage distributors in the U.S., was struggling with a manual accounts payable process that created invoice entry errors, delays, and late fees across its seven locations. The company needed a smarter way to handle the tens of thousands of invoices it processes each year, and selected Epicor’s DocStar AP Automation to improve efficiency and support growth.

Epicor implemented DocStar to automate invoice capture, approval workflows, and remote access for executives, replacing paper-based routing and manual coding. The results were substantial: late fees were eliminated, invoice-to-payment time dropped from 7–10 days to about 2 days, and the company saved tens of thousands of dollars annually. Crescent Crown also saved about 250 labor hours per year, reduced paper usage by 40%, improved accuracy, and restored its Dun & Bradstreet rating.

Crescent Crown Distributing

Neil Baier

Vice President of Finance