Epicor
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Case Study: Auto Parts Center achieves higher revenue and year-round inventory accuracy with Epicor Prism
A Epicor Case Study
Auto Parts Center - Customer Case Study
Auto Parts Center is a family-run, single-store automotive parts retailer in West Long Branch, NJ (15 employees) that struggled with slow counter operations and limited catalog access. Their program-group’s proprietary system only included group products, forcing staff to use paper catalogs and manual data entry for non-group lines—an approach that was time-consuming, error-prone, and constrained revenue opportunities.
The company implemented Epicor Prism along with barcode/RF cycle counting, upgraded workstations, VIN Lookup and PowerPricer. The integrated electronic catalog and automated tools sped receiving (from four hours to about half an hour), enabled perpetual inventory accuracy, faster counter service, easier product trials, fewer data-entry errors, and increased revenue without adding staff—freeing management for higher-level work.
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Auto Parts Center
Sam Howarth
Vice President | Auto Parts Center