Case Study: Ace Hardware and Outdoor Center achieves stronger customer data protection and PCI compliance with Epicor Eagle and Data Security Review

Arms business with improved protection and management of business and customer data

Ace Hardware and Outdoor Center is a 35-employee independent retailer in Dixon, Illinois, offering equipment rental, lawn and garden services, pool and spa products, and more. The business faced ongoing challenges around safeguarding customer and business data, keeping software and hardware up to date, and meeting PCI compliance requirements.

With Epicor Eagle and the Epicor Data Security Review (including a Customized PCI Wizard and step‑by‑step “To Do” list) — recommended by their Epicor Local Platform Specialist — Ace defined security goals and developed a clear action plan. The program led to software updates and targeted hardware replacements, improved data management and protection, provided tools to pursue PCI compliance, and boosted customer confidence and loyalty.

Ace Hardware

Jennifer Kelly-Heppler

Office Manager