Case Study: American Time achieves synchronized operations and 30% faster purchasing with Epicor ERP

American Time - Customer Case Study

American Time, a Dassel, Minnesota–based provider of integrated time solutions with 78 employees, faced a fragmented legacy system that couldn’t track detailed customer transactions or connect departmental data. The company needed a way to seamlessly coordinate purchasing, sales, marketing, and inventory information to eliminate duplicated work and enable faster, accurate reporting.

In March 2013 American Time implemented Epicor ERP, which about 50 staff use daily to capture and reuse detailed records. The system enabled five times more data collection, reduced new purchasing and order generation time by 30%, eliminated quote duplication, provided instant access to customer histories and part details, and allowed marketing to track campaign ROI—uncovering sales patterns and new opportunities.

American Time

Roger Leung

Purchasing Manager