Case Study: ACE Hardware of Zapata reduces slow-moving inventory and boosts inventory turns with Epicor Eagle Optimizer

ACE Hardware of Zapata - Customer Case Study

ACE Hardware of Zapata, a hardware store in Zapata, Texas owned by Javy Casas, upgraded to Epicor Eagle after a 2004 purchase and later engaged the Epicor Eagle Optimizer to address operational issues. The store was experiencing stock-outs of fast-moving items, accumulating slow-moving inventory, weak data security (everyone had full system access), and underutilized reporting tools.

An on-site two-day Eagle Optimizer engagement focused on inventory management, role-based data security, and reporting. The consultant implemented reorder alerts, trimmed about $20,000 of slow-moving stock, and increased inventory turns 22% in six months, reduced stock-outs, and set up restricted user roles. Improved reporting and margins followed—gross margin rose 4% despite a revenue decline—delivering a rapid return on the consulting investment.

ACE Hardware of Zapata

Javy Casas

Owner