Case Study: Prescott Valley Ace Hardware achieves faster price-matching and remote store management with Epicor

Ace Hardware - Customer Case Study

Prescott Valley Ace Hardware is a single 25,000 sq. ft. store in Prescott Valley, Arizona, serving roughly 20,000 residents including many retirees and young families. Competing with nearby big-box retailers, the owner faced challenges matching prices on sensitive items, making smart buying decisions at trade shows, and staying on top of store performance while away from the business.

By implementing Epicor Eagle and Epicor Mobile Manager on her smartphone, the owner can view daily sales and Top 100 SKUs, verify competitor pricing in about 30 minutes, and pull sales history at buying shows to choose the right quantities. The solution has improved purchasing effectiveness, reduced overbuying, and lets her track store performance remotely while maintaining a better work–life balance.

Ace Hardware

Tara Long

Owner