Case Study: Abaxis Europe GmbH achieves streamlined processes and increased transparency with Epicor ERP

Abaxis Europe Deploys Epicor ERP For Streamlined Processes, Increased Transparency, and Business Intelligence

Abaxis Europe GmbH, a subsidiary of U.S.-based Abaxis that supplies point-of-care blood analysis tools to veterinarians and physicians, faced rapid international growth with operations across Germany, the UK, Serbia, and Hong Kong. The company needed a unified, flexible and scalable ERP to replace disparate systems, support multicompany and country-specific functions, provide remote access, and enable process customisation without changing source code.

Abaxis implemented Epicor ERP with Epicor Service Connect, deploying finance, inventory, CRM, technical service and distribution modules and integrating multicarrier shipping via SendIT. The rollout delivered a central, consistent database with Citrix access, standardised reporting, greater transparency, automated processes, faster branch rollouts and improved business intelligence — all delivered on budget with strong user adoption and plans to extend the solution to further locations.

Abaxis Europe GmbH

Sebastian Lucas

Finance Director