Case Study: A Few Cool Hardware Stores achieves $200K cash‑flow boost and 5.2% revenue growth with Epicor

A Few Cool Hardware Stores - Customer Case Study

A Few Cool Hardware Stores is an independent hardware collective based in Logan Circle, Washington, D.C., that has grown since 2003 to 11 locations and about 250 employees. Facing encroaching big‑box competitors and needing better reporting and inventory controls without adding workload, the owners turned to technology to stay relevant and competitive.

By deploying Epicor Eagle N Series, Eagle Inventory Planner and Epicor Compass for POS, forecasting and reporting, the chain freed $200,000 in cash flow, grew revenue by 5.2%, reduced negative quantity‑on‑hand by 25% and improved in‑stock levels. The solutions also enabled proactive management of 600 B2B accounts, streamlined daily reporting, and enhanced the customer experience through more reliable product availability.

A Few Cool Hardware Stores

Marc Friedman

Owner