Case Study: a multi-state utility customer reduces security incidents with EPIC iO Technologies

a multi-state utility customer reduces security incidents by 75% with EPIC iO Technologies

EPIC iO Technologies partnered with a multi-state utility customer to address significant security challenges. The utility, which serves millions of customers across the Midwest, was struggling with increasing trespassing, theft, and crime at its remote critical infrastructure sites. They faced a lack of situational awareness, high losses averaging $10,000 per incident, and an inability to make arrests due to a absence of evidence.

EPIC iO implemented a proactive, manned Site Security solution featuring AI-powered video surveillance and mobile surveillance units. This provided real-time alerts, high-resolution evidence capture, and 24/7 monitoring from their SOC team. As a result, the utility reduced security incidents by 75%, saved nearly $10,000 per incident, and increased arrests by 200%. EPIC iO’s solution enabled faster response times and enhanced overall operational security.