Case Study: A.O. Smith reduces SAP system refresh time by 72% with EPI-USE Labs Data Sync Manager

A.O. Smith reduces SAP system refresh time by 72% using Data Sync Manager

A.O. Smith, a global leader in water technology, faced significant operational challenges due to their rapidly growing 2TB SAP database. Their previous data copy tool was slow, complex, and error-prone, causing week-long system refreshes that crippled production performance and led to missed project deadlines. Seeking a solution from vendor EPI-USE Labs, they required a streamlined process to manage their expanding system.

EPI-USE Labs implemented its Data Sync Manager (DSM) product, which automated and simplified A.O. Smith's system refresh process. The measurable result was a dramatic 72% reduction in refresh time, allowing them to complete exports and imports over consecutive weekends with zero business-hour impact or manual intervention. EPI-USE Labs' solution provided a faster, consistent, and secure process, enabling A.O. Smith to meet deadlines and control system sprawl effectively.

A.O. Smith

Tom Garreis

SAP Basis & Security Manager