Case Study: U.S. Army achieves streamlined, FedRAMP-ready time and labor management with EPAY Systems

U.S. Army Deploys EPAY’s FedRAMP-Ready TLM Solution to Improve Efficiency and Ensure Cloud Security

The U.S. Army’s Morale, Welfare & Recreation (MWR) division, supporting more than 30,000 employees across 100 garrisons worldwide, needed a new cloud-based time and labor management (TLM) system after its prior provider stopped service. The Army faced paper-driven, error-prone processes that required two full-time timekeepers per garrison, complex and variable pay rules, inconsistent global management, round-the-clock support needs, and strict Cloud First and FedRAMP security requirements.

EPAY deployed its FedRAMP‑ready cloud TLM—featuring biometric time clocks, a configurable pay‑rule engine, seamless integrations, a real-time audit trail and 24/7 support—to automate hundreds of manual processes. The solution standardized pay and timekeeping across garrisons, dramatically reduced errors, freed up all 200 garrison timekeepers for other duties, and helped the Army meet Cloud First and FedRAMP security compliance.

U.S. Army

Patricia L. Benz

Management Analyst