Case Study: Interstate Cleaning Corporation achieves real-time labor visibility and reduced payroll costs with EPAY Systems

Building Service Contractor Shifts from Timecards to Automated Time Tracking to Enhance Labor Management

Interstate Cleaning Corporation, a St. Louis–based janitorial firm with 2,500 employees servicing hundreds of locations nationwide, relied on manual timecards that left labor data 15 days behind and required an eight-person payroll processing team. With labor representing 70% of costs and persistent time-theft and tardiness concerns, Interstate needed real-time workforce visibility and better control over budgeted hours across distributed sites.

Interstate implemented EPAY’s Blueforce™ system using Fonen IVR phone punches and biometric WalTer time clocks (upgrading to WalTer T6), rolled out company-wide in a single day and adopted by the full workforce within two weeks. The change delivered real-time transparency for supervisors, deterred about 99% of potential time theft, reduced tardiness, cut payroll administration from eight staff to two, and improved compliance and client confidence through more accurate, auditable time and attendance data.

Interstate Cleaning Corporation

Philip Gaudy

Interstate’s Executive Vice President