Case Study: Burberry achieves seamless remote collaboration with EPAM Systems

How We Worked Closely at a Distance with Burberry

Burberry, the British luxury brand, needed to quickly shift its technology and delivery teams from a distributed working model to a fully remote setup during the pandemic. EPAM Systems supported this transition, using its TelescopeAI workforce management platform along with remote collaboration practices to help teams stay aligned and productive across locations and time zones.

EPAM Systems implemented virtual “water cooler” chats, improved cross-team collaboration, streamlined digital communications, and integrated Burberry-EPAM communication through shared town halls and TelescopeAI-driven reporting and analytics. The result was a smooth transition to remote delivery, continued software engineering and support, and the successful phased rollout of Burberry’s new DAM product over more than 15 months, all while maintaining team connection and business continuity.

Burberry