Case Study: a leading transportation services company modernizes labor relations with EPAM Systems

Envisioning Labor Relations Transformation for a Leading Transportation Services Company

EPAM Systems partnered with a leading transportation company that was struggling with a decades-old, homegrown labor relations system. This complex legacy platform was difficult to maintain and manage critical functions like contract administration and payroll for its unionized workforce, creating significant business risk and unmanaged technical debt. The company needed a cost-effective strategy to optimize its workflows and modernize its technology ecosystem.

EPAM’s hybrid team of consultants conducted a thorough analysis of the current state and provided a future-state vision with both short and long-term strategic recommendations. The solution involved a proposed hybrid technology approach to break up the legacy system and leverage existing investments, providing a low-risk, manageable upgrade path. The customer was highly satisfied with the actionable roadmap from EPAM Systems, which would allow them to reduce technical debt, avoid unnecessary risk and achieve optimization of their labor relations processes.