Case Study: BT Enterprise achieves faster agile delivery with EPAM Systems

BT Enterprise Optimizing Adobe Experience Manager for Improved Agile Delivery

BT Enterprise, the business unit of BT serving SMEs, public sector, wholesale and ventures customers, needed to modernize its digital experience and speed up delivery across a major Adobe Experience Manager (AEM) ecosystem. Working with EPAM Systems, the company set out to move from a waterfall model to a more agile, scalable approach while reducing technical debt, improving quality, and preparing its platform for future releases.

EPAM Systems assessed BT Enterprise’s AEM organization, code base, component library, DAM, and test strategy, then helped implement a new squad-based operating model, automated CI/CD pipeline, improved governance, and AWS serverless infrastructure provisioning. The result was eight cross-functional squads, a new two-week release cycle, 20 releases with a 100% success rate, a six-fold reduction in code bugs, and a 55% reduction in code vulnerability, alongside major gains in code quality, stability, and performance.

BT Enterprise

Rob Wright

Head of Digital Engineering