eOriginal
18 Case Studies
A eOriginal Case Study
Elite Extra provides routing and tracking with ETAs for parts delivery and service calls. The company needed a secure, real-time electronic signature solution to capture proof of delivery and a fully automated, paperless workflow for its customers.
After selecting eOriginal, Elite Extra embedded eSignature capture in a web browser on drivers’ cell phones so signatures and delivery, invoice, or work order details are stored and available in real time through the customer portal. The integration created the first affordable routing and tracking system with built-in eSignature, boosted the proven ROI by about 15% through route optimization and operational efficiencies, and delivered a streamlined, paperless process for customers.