Case Study: Direct Capital Corporation achieves 2-hour deal times and near-instant document transfers with eOriginal’s eSignature and eAsset® Management

Direct Capital Develops a Seamless Digital Solution with eOriginal

Direct Capital, a specialty equipment finance firm founded in 1993, faced slow, costly paper-based processes that delayed transactions and hurt the customer experience. The company needed to speed up sending and receiving financial documents, slash overnight shipping costs and transaction times, and reduce errors caused by incomplete or invalid paperwork.

By implementing eOriginal’s eSignature and eAsset® Management solutions and integrating them with its CRM, Direct Capital streamlined workflows, tracked every step of customer interactions, and automated issue notifications. The change cut average deal time to 2 hours, reduced document transfer time from 5 days to 10 minutes, lowered shipping costs (currently down 10% with projected reductions over 80%), and dropped document error rates from 30% to under 5%.

Direct Capital Corporation