Case Study: Chrysler Finance achieves error-free, 100% electronic contract origination and transfer with eOriginal

Chrysler’s Move to Electronic Transactions Yield Significant Benefits

Chrysler Financial set out to fully automate its retail and lease finance workflow from credit application through final processing. Having completed electronic application entry, decisioning and data validation, the company needed automated contract creation, customer e-signatures, secure electronic transfer from dealers, and legally transferable records acceptable to the secondary market.

Chrysler implemented eOriginal’s SmartSign and eAsset Management to let dealers generate, present and capture electronic signatures and to transfer authoritative electronic contracts to Chrysler. The solution eliminated contract errors and related costs, enabled 100% electronic pooling and securitization, and reached 35–40% adoption—about 12,000 contracts per month.

Chrysler Finance