Case Study: Totally Chocolate achieves real-time order accuracy and on-time fulfillment with eOne Solutions' SmartConnect

How Totally Chocolate achieved on-time fulfillment and order accuracy running real-time to and from Dynamics GP

Totally Chocolate, a leading customizable chocolate producer, faced challenges with processing a high volume of global orders in real-time between their .NET order capture system and Microsoft Dynamics GP. Their need for on-time fulfillment and order accuracy required an integration solution that was both immediate and efficient. The company turned to eOne Solutions and its SmartConnect integration tool to address this challenge.

eOne Solutions implemented SmartConnect to create a seamless, real-time, two-way integration. The solution eliminated the need to purchase additional GP licenses or undertake costly custom development. It allowed the company's .NET developers to easily map data without deep GP expertise and ensured both systems remained synchronized. The result for Totally Chocolate was guaranteed order accuracy, on-time shipping, and efficient error handling, enabling them to process hundreds of transactions per day with confidence.

Totally Chocolate

Greg Posel

Controller