Case Study: Frame USA eliminates manual order entry with eOne Solutions SmartConnect

How Frame USA integrated hundreds of orders a day from Amazon, Wayfair and Overstock into Microsoft Dynamics GP and eliminated manual data entry

Frame USA, Inc., a manufacturing and distribution company, faced the challenge of manually processing hundreds of daily orders from channels like Amazon, Wayfair, and Overstock into their Microsoft Dynamics GP system. This manual data entry was extremely time-consuming, taking several days of work for at least two employees. To solve this, they turned to eOne Solutions and its SmartConnect integration tool.

By implementing eOne Solutions' SmartConnect, Frame USA automated the order integration process. A map was created to run every three minutes, pulling data from text files to automatically create orders in their ERP. This solution eliminated manual entry, reducing the process from days to just minutes per day and saving an estimated 20 to 30 hours of labor weekly. The flexibility of SmartConnect also allows for easy future integrations.

Frame USA, Inc.

Blake Miller

IT & Network Manager