Case Study: DE-CIX modernizes sales operations with Enxoo and Salesforce

DE-CIX rebuilds 30 years of sales operations in 6 months with Enxoo

DE-CIX, a global internet exchange operator, faced a challenge where its sales team was burdened by administrative tasks and a complex, 100,000-SKU product catalog, preventing growth into an on-demand service model. To address this, they partnered with vendor Enxoo to rebuild their commercial operations on the Salesforce platform.

Enxoo implemented Salesforce Sales Cloud and Revenue Cloud to create a unified commercial layer with an attribute-based product model, replacing the vast SKU list. This solution automated quoting, renewals, and order management, integrating everything through MuleSoft. The results included faster quoting tied to real capacity, reliable forecasting from a single source of pipeline data, and a foundation built for future self-service and AI-driven capabilities.

DE-CIX