Case Study: Cinemark slashes undetected employee and manager fraud by two-thirds with Envysion Managed Video Solution

Modern Video Surveillance Helps a Movie Theatre Company Hit Its Mark

Cinemark, a leading motion picture exhibition company with over 500 theatres across the U.S. and Latin America, faced persistent employee and manager theft and fraud while relying on decade-old video systems and time-consuming in-person interrogations. The company needed a way to surface, verify and investigate suspicious POS transactions more efficiently, so it turned to Envysion and its Envysion Managed Video Solution to provide better oversight and investigative tools.

Envysion deployed high‑definition cameras and a cloud-based platform—installed in 100+ theatres—linking time‑stamped video to POS alerts so managers and loss prevention could quickly isolate incidents and identify employees. Using Envysion’s alerts, filtering and remote access, Cinemark cut the average length of undetected fraud by two‑thirds, resolved cases more accurately (often recovering funds without police involvement), and improved training and accountability across locations.

Cinemark

Patrick Burns

Loss Prevention Manager