Case Study: Cinemark achieves faster, more efficient loss prevention and reduced travel costs with Envysion

International Theater Chain Improves Efficiency, Accessibility and Visibility

Cinemark, the Plano, Texas–headquartered theater chain operating nearly 500 theaters and 5,600 screens, faced the challenge of gaining in-depth transaction insights and speeding loss-prevention investigations across a large, dispersed footprint. Cinemark needed remote access to integrated video and POS data to turn massive amounts of raw footage into targeted, data-driven intelligence—requirements Envysion addressed with its managed video solution, POS integration, cloud access and exception-reporting capabilities.

Envysion deployed high-resolution cameras, audio, POS integration and automated exception reporting so Cinemark can remotely search, clip and review the moments that matter. The result: investigations are faster and more efficient, travel time and costs have been greatly reduced, coaching opportunities have increased and theft has dropped—Patrick Burns reports he now enters interrogations with roughly 90% of his questions answered, and that “nine times out of ten, Envysion is automatically tagging the right offenders.”

Cinemark

Patrick Burns

Loss Prevention Manager