Case Study: OTAC, Inc. curtails fraud and boosts store-level profitability with Envysion's Restaurant Solutions Suite

Envysion’s Restaurant Solutions Suite provides OTAC, Inc. with unfiltered access into store operations

OTAC, Inc., a Hardee’s® franchisee operating 21 locations in the Northwest, was concerned that procedure and policy violations were eroding profits and harming quality. To gain unfiltered operational insight, OTAC engaged Envysion and deployed Envysion’s Restaurant Solutions Suite (managed video-as-a-service with POS integration and reporting).

Envysion implemented integrated video-plus-POS search, exception-based reports and real-time alerts to highlight suspicious activity and policy breaches. Within a month Envysion helped OTAC detect a pattern of employee discounts at the drive-thru, identify several employees violating cash‑handling and safety procedures, and curtail multiple fraudulent transactions—providing ongoing business intelligence that improved store-level profitability.

OTAC Inc.

Fred Mattes

Director of Physical Facilities