Case Study: Xero achieves secure, seamless visitor management and faster sign-ins with Envoy

Xero knows the power of a great first impression

Xero, a Wellington-based provider of online accounting software with about 2,000 employees, needed a better way to manage a surge in foot traffic as it consolidated three buildings into a single headquarters. Front-desk staff relied on pen-and-paper sign-ins, had no clear view of who was on-site, and struggled to get visitors to sign NDAs — creating delays and a chaotic first impression for guests, vendors, and potential hires.

Xero piloted and rolled out Envoy’s visitor management across its offices, adding digital sign-in, printed name badges, delivery notifications, and automated NDA signing. The result was faster check-ins, fewer interruptions for front-desk staff, reduced paperwork, reliable host notifications, and an easy, secure way to track everyone and everything on site.

Xero

Kyle de Golia

First Impressions Coordinator