Case Study: World Rugby achieves a modern, paperless visitor experience with Envoy

World Rugby Modernizes the Sign-in Experience With an Intuitive Visitor Management System

World Rugby, the Dublin-based governing body for rugby, needed to modernize a manual, paper-based visitor and delivery sign-in process at its main office. With frequent outside vendors, a lean reception team and high security needs, the organization sought a professional, low-maintenance solution that would reduce paperwork and speed up check-in.

Implementing Envoy introduced self-service visitor check-in, badge printing and pre-registration (including NDA signing), giving staff a real-time, remotely accessible visitor list for safety and faster responses. The result is a streamlined, professional and more sustainable paperless sign-in experience that saves reception time and improves office security.

World Rugby

Ronan Donagher

IT & Broadcast Technology Manager