Case Study: UCF Health Sciences Campus streamlines visitor and package management with Envoy

UCF Health Sciences Campus cuts package processing to 5–10 minutes with Envoy

The customer, UCF Health Sciences Campus, faced challenges managing visitor and package workflows across its six campus and clinic locations. With limited visibility into visitor activity and inefficient, paper-based processes, security operations were slowed by manual coordination and package misdeliveries. The campus turned to vendor Envoy to implement its Visitors and Deliveries products to streamline these operations.

Envoy provided a standardized solution, centralizing visitor check-in and package tracking onto a single platform. This gave security teams real-time visibility and automated notifications. The results included significantly reduced package processing times—handling 40-60 daily packages in just 5-10 minutes—and improved security accountability across all locations. Envoy enabled faster, more secure campus operations with a scalable system.

UCF Health Sciences Campus