Case Study: Illumina Ventures speeds up event check-in with Envoy

Illumina Ventures cuts event check-in from 3 minutes to 1 minute with Envoy

Illumina Ventures, a venture capital firm, faced a challenge with manual, time-intensive check-in processes for their large-scale events. Using paper lists and pre-printed badges created bottlenecks, required multiple administrators, and led to long guest wait times. They implemented Envoy's visitor management system to modernize this process.

Envoy provided a streamlined check-in solution using multi-printer and multi-device support for on-demand badge printing. This reduced the check-in time from approximately three minutes to one minute per guest, eliminated days of manual prep work, and provided accurate post-event headcounts via reporting. The Envoy implementation delivered clear ROI by allowing staff to focus on higher-value event support rather than logistics.