Case Study: Grand River Aseptic Manufacturing achieves faster visitor management and unified workplace visibility with Envoy

Grand River Aseptic Manufacturing cuts visitor retrieval time from 20+ minutes to 3 minutes with Envoy

Grand River Aseptic Manufacturing (GRAM), a pharmaceutical manufacturer operating under strict FDA regulations, faced challenges with its manual, paper-based visitor logs and disconnected tools for scheduling and alerts across its seven facilities. This lack of centralized visibility created inefficiencies and security concerns. To address this, GRAM partnered with Envoy to implement its Visitors, Rooms, Desks, Emergency Notifications, and Screens products.

By implementing Envoy's unified platform, GRAM digitized and centralized its workplace operations. The solution automated visitor check-in, integrated with Microsoft Teams for notifications, and provided real-time visibility across all facilities. This resulted in a dramatic measurable improvement: the time to retrieve visitor information for audits dropped from over 20 minutes to around 3 minutes. Envoy also improved security oversight, accelerated emergency communication, and reduced administrative burdens for staff.

Grand River Aseptic Manufacturing