Case Study: Gateway Church enhances guest experience with Envoy

Gateway Church streamlines visitor check-in for 6,000+ guests with Envoy

Gateway Church, a large religious organization with a tech-forward focus, faced challenges ensuring their visitor experience matched their modern image. They needed a solution to deliver a consistent and personalized check-in process for over 6,000 annual visitors that would also integrate with their existing services. They turned to the vendor Envoy for its visitor management system.

Envoy implemented its visitor registration system across the church's seven administrative buildings. The solution, featuring pre-visit registration emails and an integration with Okta, automated the check-in process and kept the staff directory updated. As a result, Envoy helped solidify the church's modern brand, made visitors feel more taken care of, and created a more efficient and secure sign-in process.

Gateway Church