Case Study: Box strengthens workplace security and streamlines visitor and package management with Envoy

Envoy helps Box strengthen its workplace security

Box, a leading cloud content management company with six global offices and more than 2,000 employees, needed to balance an open, collaborative workplace with enterprise‑grade security. They faced friction at the front desk for visitor sign‑in and NDA enforcement, no centralized way to track barred or high‑risk visitors across locations, and an overwhelmed admin team handling hundreds of inbound packages weekly.

Envoy implemented digital sign‑in with ID scanning and NDA acknowledgments, group registration, centralized watch and blocklists, and Envoy Deliveries for package scanning and Slack notifications. The result: sign‑in time dropped from about 60 to 10 seconds, potential security threats are automatically flagged, admin time spent on packages was reduced, and employees get timely pickup notices—delivering stronger security and smoother operations.

Box

Alexander Hokokian

Facilities Manager