Case Study: Austin Disaster Relief Network achieves faster volunteer deployment and real-time visitor tracking with Envoy

Digital visitor management keeps ADRN volunteers moving

Austin Disaster Relief Network (ADRN) is a volunteer-run network of churches and partners in Austin, TX that mobilizes trained volunteers to support survivors after disasters. With a 25,000 sq ft headquarters and constantly changing needs during emergency response, ADRN struggled with manual, paper-based sign-ins, missing records, and limited front-desk staffing — all of which made tracking volunteers and managing visitor operations difficult.

ADRN implemented Envoy’s digital visitor management to streamline volunteer and survivor sign-in, print badges, capture liability forms, and send customized host notifications. Envoy’s real-time logs and hourly API updates give staff up-to-date volunteer hour totals and headcounts, eliminating manual data entry, reducing overhead at the front desk, and getting volunteers into the field faster while improving accountability and operational planning.

Austin Disaster Relief Network

Michael Gardner

Operations Manager