Case Study: Compass achieves streamlined security and faster guest check-ins with Envoy

Compass Is On A Mission To Disrupt Real Estate

Compass is a technology-driven real estate platform whose busy New York headquarters hosts thousands of visitors—agents, clients, investors, and interview candidates. With 180 employees, 300 agents and frequent in-person interviews, Compass needed to reduce front-desk congestion, cut time spent notifying hosts, and remove confusion in the security process caused by unvetted visitors.

By adopting Envoy’s pre-registration and iPad check-in, Compass pre-registers candidates in seconds, sends customized arrival emails, and uses automatic host notifications and a clear dashboard for reception and security. The result: faster, less crowded check-ins, saved staff time, streamlined security verification, and a more polished experience for guests and candidates.

Compass

Jessica Lee

Recruiter